Legal

Privacy Policy

Last updated: 2 November 2026

1. Introduction

Root1Events Ltd is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

When you visit our website, we may automatically collect certain information, including:

  • Your IP address.

  • Browser, network and device information.

  • Websites visited before arriving at our website.

  • Pages visited, clicks and internal links.

  • Scrolling activity and searches.

  • Dates and times of website visits.

If you contact us through our website, we may also collect your name, email address, telephone number and information about your event requirements, including preferred dates and guest numbers.

3. How We Use Your Information

We use your personal information to:

  • Respond to enquiries and requests for event planning services.

  • Communicate with potential and existing clients.

  • Provide quotations and discuss event requirements.

  • Improve our website and customer experience.

  • Monitor website traffic and visitor activity.

  • Maintain the security and functionality of our website.

4. Lawful Basis for Processing

Under UK GDPR, we must have a lawful reason for processing your personal information.

Depending on the circumstances, Root 1 Events relies on the following lawful bases:

  • Legitimate interests: To operate our business, respond to general enquiries and improve our website.

  • Contractual necessity: To provide quotations, arrange bookings and deliver agreed event planning services.

  • Legal obligations: Where we are required to retain or disclose information by law.

  • Consent: Where required, including for non-essential cookies and analytics technologies.

5. Website Analytics and Squarespace

Our website is hosted by Squarespace, which provides website analytics services.

We share certain information with Squarespace to understand website traffic and visitor activity. This may include information about your browser, device, IP address and interactions with our website.

This information helps us understand how visitors use our website and identify opportunities to improve our services.

6. Cookies

Our website may use cookies and similar technologies to improve functionality and understand website usage.

Where required by law, we will request your consent before using non-essential cookies or tracking technologies. You can manage your cookie preferences through our website's cookie settings.

Essential cookies may be used where necessary for the operation and security of the website.

7. Social Media and External Links

Our website may contain links to our social media accounts and other external websites.

If you follow these links, you will be directed to third-party platforms that operate under their own privacy policies. Root 1 Events is not responsible for how these external platforms collect or use your personal information.

8. Sharing Your Information

We do not sell or rent your personal information to third parties.

We may share relevant information with trusted service providers, including Squarespace, where necessary to operate our website and provide our services.

Where third parties process personal information on our behalf, we take appropriate steps to ensure suitable data protection arrangements are in place.

Some service providers may process information outside the UK. Where this happens, appropriate legal safeguards will be used where required.

9. How Long We Keep Your Information

We only retain personal information for as long as necessary for the purposes for which it was collected, including legal, accounting and business requirements.

Enquiry and customer information will be reviewed periodically and securely deleted when no longer required.

10. Your Data Protection Rights

Under UK GDPR, you have various rights regarding your personal information, including:

  • The right to access your personal information.

  • The right to request correction of inaccurate information.

  • The right to request deletion of your information in certain circumstances.

  • The right to restrict how your information is used.

  • The right to object to certain types of processing.

  • The right to data portability, where applicable.

  • The right to withdraw consent where processing is based on consent.

To exercise any of these rights, please contact Root 1 Events using the contact details provided on our website.

11. Keeping Your Information Secure

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.

12. Complaints and Contact Information

If you have any questions about this Privacy Policy or how your personal information is handled, please contact Root 1 Events through our website.

You also have the right to raise a concern with the UK's Information Commissioner's Office (ICO).

Website: https://ico.org.uk/make-a-complaint/

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website or legal obligations. Any updates will be published on this page.